Client Overview Action List
The following are the client specific actions that can be performed from the Client Overview screen.
Action
Description
View account.
Click the link in the Account column for the desired account. The Account Overview screen appears.
View or add tracked portfolios.
Click , or select Tracked Portfolios from the More... drop-down list. See Managing Tracked Portfolios.
View a list of the client’s transactions.
Enter an order for the client.
Click . See Working with Orders.
View the order status for the client.
Click . See Working with Orders.
Print portfolio
Click . Depending on license, either the Report Outcome dialgo appears or the Choose Report dialog appears. For more information about the fields on either of these dialogs, see Print Portfolio Details tab.
View asset mix graph
Click . The Asset Mix dialog appears.
Client MWROR
Click . Opens the Client Money-Weighted ROR dialog where MWROR returns can be viewed for various time frames and the Client Money-Weighted ROR report can be launched where ROR date ranges and cutoff dates can be set.
Make a deposit or a withdrawal.
Click one of the icons in the Action column .
Add or update client profile.
Select Client Profile Details from the More... drop-down list. See Updating Client Profile Details.
Add or update client information.
Select Additional Information from the More... drop-down list. See Updating Personal or Enterprise Information.
Add or update client background information.
Select Background from the More... drop-down list. see Adding Background Information.
Add or update client banking information.
Select Bank Information from the More... drop-down list. See Adding or Updating Bank Information.
Add or update household information.
Select Household Information from the More... drop-down list. See Adding or Updating Household Information.
View KYC information.
Select KYC from the More... drop-down list. See Adding a New KYC.
View or add client notes.
Select Notes/Diary from the More... drop-down list. See Adding Client Notes and Diary Information.
Add an account.
Select Add Account from the More... drop-down list. See Adding Client Notes and Diary Information.
Add PEP details
Select PEP Details from the More...drop-down list. For more information, see Adding PEP Details.
Graphs and totals
By default an asset mix graph is displayed. You can also view client totals by clicking the Client Totals tab.
Full account transfer
Select Full Account Transfer from the More...drop-down list. For more information, see Setting Up a Full Transfer Out.
Add CRM Attributes
Click the CRM Attributes button. For more information, see the CRM Attributes tab section and the Setting Up CRM Attributes section.
Task
Select Tasks from the More...drop-down list. For more information, see Setting Up Tasks.
Commission/Fee
Select Commission/Fee from the More...drop-down list. For more information, see Viewing Commission and Fee Revenue.
Group Info
Select Group Info from the More...drop-down list. For more information, see Setting Up Group Info—Company.
Upcoming Events
Select Upcoming Events where an advisor or consultant can review upcoming event information. For more information, see Viewing Upcoming Events.
Fund Facts
Select Fund Facts from the More...drop-down list. For more information, see Adding Fund Facts via Fundata.
Add IPQ
Select Add IPQ from the More...drop-down list. For more information, see Investor Profile Questionnaire.