Introduction
R•Desktop Overview
What’s New?
Conventions
Conventions
Licensed Features
Open Source Software
Procedures
Screen illustrations
Contents at a Glance
Starting R•Desktop and Logging On
Resetting Your Password
The Opening Screen
User Preferences and Alerts
Search Defaults tab
Alert Subscriptions tab
Print Portfolio Details tab
Client Investment Summary subtab
Batch Investment Summaries subtab
Portfolio Report - Account subtab
Portfolio Report - Client/Household subtab
System Defaults tab
Change Password tab
Tasks tab
CRM Attributes tab
Rebalancing Defaults tab
2
Adding and Maintaining Client Information (CIF)
Client Information File (CIF) Overview
Viewing Client Information
Searching for a Client
Client Search Results Action List
Client Overview Action List
Adding a Person or a Company
Adding a New KYC
Client KYC Details—Overview tab
Previous Net Worth Details
Review Client KYC
KYC Details—Client tab
KYC Details—Employment tab
KYC Details—Spouse tab
KYC Details—Joint Applicant tab
KYC Details—Questions tabs
KYC Details—Insider Info tab
KYC Details—Controlling SH Info tab
Updating Client Profile Details
Updating Personal or Enterprise Information
Adding Background Information
Adding or Updating Bank Information
Adding or Updating Household Information
Adding Client Notes and Diary Information
Adding Client Notes
Adding PEP Details
Viewing Transaction Details
Viewing Transactions for a Client
Viewing Transactions for a Specific Investment
Fund Transactions
Demand Transaction Detail
Term Transaction Detail
Equity Transactions
Certificate Details dialog
RESP Details
Reversing a Demand Transaction
Managing Tracked Portfolios
Working with Orders
Setting Up a Full Transfer Out
Setting Up Tasks
Advisor Tasks
Client Tasks
Setting Up CRM Attributes
Viewing Commission and Fee Revenue
Setting Up Group Info—Company
Group Contribution Totals
Viewing Family Group Assets
Entering FATCA Information
Sending Financial Reports
Viewing Upcoming Events
Upcoming Events Advanced Search
Event Account Detail
Viewing Advisor Details
Viewing Commissions
Adding Fund Facts via Fundata
Fund Facts Information Details
Model Code Search
Creating an Account Application
Uploading Images
3
Working with Accounts
Account Overview
Adding an Account
Add Account—Applicant tab
Add Account—Registration Details tab
Add Account—ITF Owner tab
Add Account—Joint Applicant tab
Add Account—Joint Applicant tab (licensed)
Add Account—Additional Information tab
Add Account—Account KYC tab
Add Account—AML Details tab
Add Account—Questions tab
Viewing Account Information
Searching for an Account
Account Overview Action List
Viewing Additional Account Information
Contract Status Summary
Viewing Compliance Information
Viewing Account Documents
Adding Account Notes
Adding Additional Related Parties
RESP Related Parties
RDSP Related Parties
Beneficiary RDSP Consent Transaction
Viewing Tax Form Information
Viewing Guarantee/Guarantor Information
Working with Orders
Adding an Account KYC
Setting Up a PAC
Setting Up a SWP
Viewing Transaction Details
Viewing External Systematic Account Records
Viewing E-Forms
E-Form Uploads
Adding TFSA Information
Working with Billing Rates
Viewing Fee and Billing Rate Information
Adding Deposit Instructions
Viewing RESP Details
RESP Details
RESP Information
Viewing RDSP Details
CDSG Information
CDSB Information
Assistance Holdback Amount Summary
Viewing Loan/Collateral Details
Viewing Buy Instructions
Viewing Sell Instructions
Working with Scheduled Sell Records
Working with Scheduled Switch Records
Working with Sweep Records
Setting Up Benefits
Pending Residency Changes
Setting Up a Manual Transfer
Viewing Reorganization Events
Setting Up Advisor Options
Adding Media Types
Setting Up an IPS Questionnaire
Viewing Account Restrictions
Searching for eDocuments
Viewing the Document Directory
Modifying Pending Account Applications
Setting Up an Asset Transfer Request
Adding Fund Facts via InvestorCOM
Setting UP an IPQ Questionnaire
Investor Profile Questionnaire
Investor Profile Questionnaire—Risk Questions tab
Investor Profile Questionnaire—Investment Objective tab
Investor Profile Questionnaire—Time Horizon tab
Investor Profile Questionnaire—KYC Questions tab
Setting Up Personal Group Info—Employee
4
Entering Orders
Orders Overview
Viewing Order Information
Quick Order Entry
Setting Up an Order Bundle
Trial Submit Confirmation Summary
Entering an Equity Order
Entering an Equity Buy Order
Equity Buy—Order Details tab
Equity Buy - Additional Details tab
Entering an Equity Sell Order
Equity Sell—Order Details tab
Equity Sell—Additional Details tab
Entering an Equity Transfer Order
Equity Transfer—Order Details tab
Equity Transfer—Additional Details tab
Entering an Option Order
Entering an Option Buy Order
Option Buy—Order Details tab
Option Buy—Additional Details tab
Entering an Option Sell or Write Order
Option Sell—Order Details tab
Option Sell—Additional Details tab
Entering a Term Order
Entering a Term Buy Order
Term Buy—Order Details tab
Entering a Term Redemption Order
Term Redemption—Order Details tab
Rate Details
Rate Entry
Entering a Term Transfer Order
Term Transfer—Order Details tab
Entering a Fixed Income Order
Entering a Fixed Income Buy or Sell Order
Fixed Income—Buy or Sell Order Details tab
Fixed Income—Buy or Sell Additional Details tab
Entering a Fixed Income Transfer Order
Fixed Income—Transfer Order Details tab
Fixed Income—Transfer Additional Details tab
Entering a Mutual Fund Order
Entering a Mutual Fund Buy Order
Mutual Fund Buy—Order Details tab
Entering a Mutual Fund Sell Order
Mutual Fund Sell—Order Details tab
Entering a Mutual Fund Transfer Order
Mutual Fund Transfer—Order Details tab
External SWP Details
Entering a Mutual Fund Switch Order
Entering a Mutual Fund Segregated Guarantee Maturity Redemption Order
Entering a Cash Order
Entering a Cash Deposit
Cash Deposit—Order Details tab
Entering a Cash Withdrawal
Cash Withdrawal—Order Details tab
Entering a Cash Transfer
Cash Transfer—Order Details tab
RESP Details
RDSP Details
RDSP Details—Deposit
RDSP Details—Withdrawal
Transfer Details
Adding Buy and Sell Instructions
Adding a Buy Instruction
Fund From Fund Details
Fund From Client Details
Adding a Sell Instruction
Fund To Fund Details
Fund To Client Details
Fund To Term Details
Setting Up Asset Allocation
Asset Allocation Model Summary
Asset Allocation Model Details
Account Asset Allocation Models
Asset Allocation Details—Model Drift tab
Asset Allocation Details—Recommendation tab
Asset Allocation Details—Details tab
Automated Rebalancing Exclusion Details
Reviewing All Asset Allocation Models
Asset Allocation Model Overview
Asset Allocation Model Overview Screen – Model Drift tab
Asset Allocation Model Overview Screen – Model Summary tab
Viewing Transactions
Other Issuer Transfer Information Summary
Managing Deposit Reconciliation
Searching for a Deposit Batch
Deposit Batch User Summary dialog
Deposit Batch User Details dialog
Deposit Batch Control Details dialog
Add Deposit Details dialog
5
Working with the Book of Business
Book of Business Overview
Accessing the Book of Business
Book of Business Summary
Client Portfolio
Client Market Values
Client Count by Market Value
Historical Market Values
Historical Market Values Summary
Mutual Fund Market Value History
Client Commission/Fee Revenue
Household Market Values
Account Portfolio
Tax Details
Tax Details—Income Fund Accounts
Account KYC Aging
Product Portfolio
Asset Mix
Mutual Fund Company Summary
Mutual Fund Sector Mix
Statistics
Client Demographics
Account Type Statistics
Account Ownership Statistics
Account Designation Statistics
Systematic Plan Information Statistics
6
Managing Reports
Reports Overview
Submitting a Report
Viewing Reports
Client Investment Summary
Generating the MWROR Audit Report
Statement Extract Schedule
7
Compliance Review
Compliance Review Overview
Compliance Dashboard
Compliance Review Summary Screens
Account Review Summary
KYC Review Summary
Trade Review Summary
Pre-Trade Review Summary
Compliance Review Summary
Compliance Messages
Compliance Review Detail
Client KYC Comparison
Advanced Compliance Review Search
Advisor Dashboard
Message and Status
Message and Status Summary
Message and Status Details
Suitability Results
Suitability Results Summary
Compliance Test Summary
1
Compliance Test Summary